About Jon Matson-Higgins, Minister & Celebrant, Lincolnshire, Cambridgeshire and Huntingdonshire.

Working with Funeral Directors Policy

Purpose

This policy explains my commitment to working professionally and collaboratively with funeral directors and other professionals involved in arranging ceremonies.

Policy

I believe the best support for families comes from everyone working together with respect, professionalism and good communication.

I value the important role funeral directors play in guiding and supporting families and will always work alongside them in a cooperative and respectful manner.

I will communicate clearly, respond promptly where possible and work with funeral directors to ensure ceremonies are well planned and delivered with dignity and care.

I respect the experience and responsibilities of funeral directors and other professionals involved in the arrangements. Where decisions need to be made on the day of a ceremony, I will always aim to work together in the best interests of the family.

Any concerns or issues will be discussed professionally and respectfully, with the aim of finding a positive solution wherever possible.

My focus is always on providing a seamless and compassionate experience for the families and communities I have the privilege to serve.

Review

This policy will be reviewed annually and updated where necessary to reflect changes in professional guidance or working practices.

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