Purpose
This policy explains how I use social media in a professional and respectful manner while protecting the privacy of the families and clients I work with.
Policy
Social media is an important way of sharing information about my services and providing helpful guidance to those planning ceremonies.
I am committed to using social media responsibly, professionally and respectfully at all times.
I will never share personal information, photographs, videos or details of a ceremony without the knowledge and permission of the individual or family concerned.
Where permission has been given to share photographs, testimonials or feedback, they will only be used in a respectful manner and for the purpose agreed.
I will always respect the privacy of families, clients, funeral directors and other professionals, both during and after a ceremony.
Any comments or messages received through social media will be treated professionally. I reserve the right to remove or report comments that are abusive, offensive, discriminatory or inappropriate.
My social media accounts are intended to provide information, guidance and updates about my services and should not be used to share confidential or urgent matters.
Review
This policy will be reviewed annually and updated where necessary to reflect changes in legislation, professional guidance or working practices.